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Kebijakan Privasi untuk Data Akun Indonesia dan Akses Layanan

Our Privacy Policy explains what we collect when you open an account, how we use it to confirm logins, process DANA, OVO, GoPay and QRIS records, and answer…

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What We Collect and Why

olx90 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect only what we need to run your account and protect the record trail: name, phone number, email, device ID, IP address, login history, and the payment reference tied to DANA, OVO, GoPay, or QRIS. That lets us match deposits and withdrawals, prevent duplicate access,

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and reply when you ask for a correction. We do not collect extra data just because it is available. Some records stay longer because accounting, dispute handling, fraud checks, or local law require it. When access or eligibility matters, the rule depends on local law and
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is available only where local law permits. If a record can be changed or removed, we tell you what can move, what must stay, and why.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST ROUTES

How to Reach Our Privacy Team

If you want a copy of this policy, a correction logged, or a data question checked, reach us from the app, by email, or by WhatsApp during 09:00-21:00 WIB. Send the account email or phone number you use, plus the change you want, and we route it to the right team. That keeps the request tied to the same record instead of starting from zero.

Team online

In-app chat

Open the account menu, choose Help, and send your privacy request from the same profile you use for login. We ask for one matching detail so we can protect the record before any change is made.

Email

Write to our support address with your registered email, phone number, and the exact request. We keep the thread attached to your case so you can follow the correction, export, or removal status in one place.

Use WhatsApp during 09:00-21:00 WIB if you want a quick privacy check before you submit new details. We still verify the matching account detail first, then we log the request and confirm the next step.

SECURITY RETENTION

Data, Cookies, and Account Protection

Privacy is handled inside the account flow, not as a separate form you forget about. Cookies keep your session alive, remember language choice, and reduce repeat logins, while device logs help us…

Account data

We collect the fields needed to identify you, match your account, and answer support requests: name, contact data, device signals, and the reference trail from logins or wallet actions. That keeps the record accurate without asking for more than we need.

Cookie settings

On Android, open Chrome > Settings > Site settings > Cookies, or on iPhone use Safari > Advanced > Website Data. We use cookie data to keep your session active, remember language, and reduce repeated checks.

Session checks

When you move between live tables, slots, and sportsbook pages, we log the action only to keep the session stable and to detect duplicate access. Those records help us investigate a mismatch before it reaches your account balance.

Retention windows

We keep records only for the time needed for security, dispute handling, accounting, or local legal duties. After that, the data is archived, restricted, or removed according to the record type and the rule that applies.

Change requests

Send changes from your registered email or in-app chat, then confirm the phone number on file. We compare the request to the stored account record before we update anything, so the change cannot be made from an unverified device.

Access logs

Only the staff who need the data for support, verification, or legal response can open it, and every access is logged. If you want to know what we still hold, ask for the current record status through support.

Questions About Your Data Rights

These are the questions we hear most when you want to read, correct, or limit a record tied to your account. We answer through the same support paths used for DANA, OVO, GoPay and QRIS checks, so your privacy request stays attached to one case. If local law changes what we can hold or share, we update the policy and the account flow to match.

It covers the data tied to your account, device, cookies, login history, payment references, and request records. We use those details to keep access working, match DANA, OVO, GoPay, and QRIS traces, and handle privacy questions.

We use your phone number and email to verify the account, send support replies, and confirm any change request. They also help us stop someone else from making a privacy change from a different device.

Yes. Send the request from your registered email or in-app chat, confirm the phone number on file, and tell us what needs changing. We check the stored record before any update is made.

We keep records only as long as they are needed for account security, dispute handling, accounting, or local legal duties. After that, we restrict access, archive the file, or remove it where the rule allows.

Yes. Cookies help keep you signed in, remember language choice, and reduce repeat logins. On mobile browsers, you can clear them in Chrome or Safari settings whenever you want to reset the session.

Only the staff who need it for support, verification, or a lawful response can see it, and every access is logged. We do not share it for unrelated use or casual browsing.

Yes. Any access or eligibility point depends on local law and is available only where local law permits. If the rule changes, we adjust the policy text and the account steps to match.

Kebijakan Privasi untuk Data Akun Indonesia dan Akses Layanan

How to Reach Our Privacy Team

In-app chat

Email

WhatsApp

Data, Cookies, and Account Protection

Account data

Cookie settings

Session checks

Retention windows

Change requests

Access logs

Questions About Your Data Rights

01 What data does this policy cover?

02 Why do you collect my phone number and email?

03 Can I ask for my details to be updated?

04 How long do you keep my data?

05 Do you use cookies on mobile?

06 Who can see my personal data?

07 Does local law affect access or eligibility?

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